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1. Will eBlaster work on my PC?
eBlaster runs on PCs with Windows XP, Windows Me, Window 98, Windows 95,
Windows
2000 and Windows NT. You should have a Pentium or AMD processor running at 100
MHz
or faster and 32M of memory or higher.
The computer on which you read the e-mails sent by eBlaster can be ANY computer,
including Windows, Macintosh, Unix, Linux and Sun. The only requirement for the
receiving
computer is that that the email account must have sufficient Inbox storage
space to receive
all the email from the monitored computer.
2. How much disk space does eBlaster take?
Besides the eBlaster program, which takes about 3 megabytes, eBlaster
requires
minimal storage space to archive each activity report. This is because the
activity
reports and the recorded email are forwarded to your remote email address.
eBlaster
can be configured NOT to archive the activity reports on the monitored computer
and
NO additional disk space will be required.
3. What does eBlaster record?
eBlaster records:
• All Email sent and received
• All Web Sites visited
• All Chat and Instant Message conversations
• All Keystrokes typed
• All Applications run
eBlaster also allows you to specify a list of keywords. If a keyword is typed
by the user, a special alert will automatically be e-mailed to you. For
example, if the word “pussycat” is one of your keywords, then every time
someone types “pussycat” on the computer, you will receive a notification of
that.
4. How often does eBlaster send reports?
eBlaster can send reports as frequently as once every 30 minutes. When
first testing
out eBlaster, we suggest sending reports at the default frequency of once
every 60 minutes.
However, after you are familiar to eBlaster, we would suggest sending reports
less
frequently. Many people choose to have the reports sent once a day, so that
you get
a lot of information in one report.
5. Can I view a sample eBlaster Report?
eBlaster records email sent and received, keystrokes typed, web
sites visited and chat conversations, and then sends these recordings to
your email address.
To receive a SAMPLE eBlaster report via email, please enter your email
address below:
6. I want to receive reports ONLY while I am at work and the kids
are home from school. Can eBlaster do that?
Yes. eBlaster is very flexible and allows you to specify the times during
which to
record and send, as well as the days of the week you want to receive reports.
For example, for Monday through Friday, you might tell eBlaster to send
reports
between the hours of 2:00 PM and 6:00 PM, while you have eBlaster send no
reports on weekends.
7. I use a Macintosh computer at work, but the kids use a Windows
computer at home. Can I receive the reports at work on the Mac?
Yes, because eBlaster sends its reports via e-mail, you can read the
reports from
ANY computer that can read e-mail.
However, the PC that eBlaster is recording must be running Windows 95, Windows
98,
Windows Me, Windows NT, Windows 2000, or Windows XP.
>>> See Also Question #1
8. I already have Spector. Why do I need eBlaster?
Congratulations on your Spector purchase. Spector is wonderful for
recording detailed
activity and viewing that information at a later time from the Spector
computer.
eBlaster is for those who spend a lot of time away from the computer that does
the
recording, or for those who do not have frequent access to that computer.
For example,
with Spector, a parent who travels frequently for business has to wait until
they get home
from the business trip to see what their children or spouse was doing.
With eBlaster,
the parent can see what the kids have been up to every time he/she checks
e-mail!!!
For a detailed comparision chart of all SpectorSoft Products and their
Features, click here.
9. Will eBlaster and Spector (or Spector Pro) work together?
Absolutely. In fact, eBlaster and Spector (or Spector Pro) together
provide a super
Internet monitoring and recording combination.
For a detailed comparision chart of all SpectorSoft Products and their
Features, click here.
10. I don’t want anyone to know their activities are being recorded.
Is this possible?
eBlaster does not show up as an icon, does not appear in the Windows
system tray,
does not appear in Windows Programs, does not show up in the Windows task
list,
cannot be uninstalled without the eBlaster password which YOU specify, and
eBlaster
does not slow down the operation of the computer it is recording. eBlaster
does not initiate
connections to the internet and will only forward email and send activity
reports when the
monitored computer is already connected to the internet.
That said, SpectorSoft strongly advocates that you inform anyone whose
activities you
may record with eBlaster, and to that end, you must agree to do this prior to
installing
the eBlaster software.
11. So, if eBlaster does not show up anywhere, how do I get into it?
To view the e-mail reports sent to you, you do not have to enter eBlaster.
In fact, after
installing eBlaster, most people never need to touch that computer again.
However, if you do need to open eBlaster to change some settings, you simply
type
a Hotkey combination, which is 3 keys pressed simultaneously followed by a
fourth key. (Nobody would ever accidentally type those 4 keys, so they won’t
accidentally discover eBlaster is present.)
For additional security, you will be prompted to enter a password.
12. Does eBlaster use Outlook, Netscape or any other e-mail client
to send Activity Reports?
No. eBlaster has a built-in e-mail client that will automatically send
reports without
using your normal e-mail program (Microsoft Outlook, Netscape Messenger,
etc...).
This means that your email program will not keep a record of the sent reports
or forwarded emails.
13. If the computer being recorded is not connected to the Internet,
will eBlaster connect automatically? I'm concerned that it might be
too obvious that eBlaster is installed.
eBlaster will not automatically connect to the Internet. If a scheduled
report is due to be
sent, and the computer is not connected to the Internet, eBlaster will
delay delivery of
the report until it detects an Internet connection has been made.
This is part of the Stealth operation of eBlaster and is designed to avoid
possible
detection of the program by the user of the computer being recorded.
14. Will eBlaster work with AOL?
Yes. eBlaster is compatible with AOL 5.0, AOL 6.0 and AOL 7.0.
15. Can I purchase eBlaster and download to a CD-R, and then use that CD-R
to install on another computer?
Yes, as long as the other computer is owned by you. Please do not install
eBlaster on a computer you do not own, as you may violate state or local law
by monitoring the activities of property that does not belong to you. When
your purchase is complete you will be given a download link and serial number.
This will allow you to download and install eBlaster from any computer
connected to the internet.
16. I have seen others charge a monthly fee for the use of this kind of
software. Is there a monthly fee associated with eBlaster, and if so, how much
is it?
SpectorSoft does NOT charge any monthly fees whatsoever for the use of
eBlaster. There is only the one-time price of $99.95 for the use of eBlaster
on a single computer.
17. Does eBlaster come with a money-back guarantee?
If eBlaster does not perform as advertised, please notify us
within 72 hours of purchase. Our customer support staff is available 7 days
a week, and we will do our very best to make sure the product performs
properly. Assuming you have notified us within 72 hours of purchase, if we
are unable to resolve the issue within 3 days of you notifying us, we will
refund your purchase price in FULL.
Please note that we do not provide refunds for simply changing your mind.
18. I do not have physical access to the PC I wish to monitor.
Does
eBlaster support remote installation?
If you purchase the eBlaster Remote Install Add-On, you
may be able to send the program installation file to another email
address.
Assuming that the receiving email client will allow the receipt of
a .EXE file attachment and that the user opening the email clicks
on the file attachment, then eBlaster will automatically install
itself on that computer. Once installed on the remote computer,
eBlaster will send recordings from that computer to your email
address.
VERY IMPORTANT: You MUST be the owner of the computer to
which you are remotely installing eBlaster. If you are NOT the
owner, or have not received permission from the owner to install
eBlaster on that computer, you could be in violation of state or
local law by monitoring the activities of property that does not
belong to you.
For more details on whether the eBlaster Remote Install Add-On is
right for you,
click here.
19. I'm ready to buy. How soon can I get eBlaster?
eBlaster is available now for immediate electronic download.
Using our secure server, you can purchase, download, install and begin
using eBlaster in less than 10 minutes, even if you download using a 28K
modem!
Click here to purchase and download eBlaster now
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